This Cookie Policy explains how rollandtag (“we”, “us”, or “our”) uses cookies and similar tracking technologies when you visit our website at www.rollandtag.com (the “Website”).
This policy is designed to comply with applicable data protection legislation, including the General Data Protection Regulation (GDR / Regulation (EU) 2016/679), the UK General Data Protection Regulation (UK GDPR), the Privacy and Electronic Communications Regulations (PECR), and relevant Canadian privacy standards.
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1. What Are Cookies?
Cookies are small text files placed on your computer, smartphone, or other device when you visit a website. They are widely used to ensure website functionality, improve efficiency, provide a personalized browsing experience, and gather analytical statistical data.
Cookies may be “session cookies” (which are automatically deleted when you close your browser) or “persistent cookies” (which remain stored on your device for a defined retention period or until manually deleted).
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2. How We Use Cookies
We use both first-party cookies (set directly by rollandtag) and third-party cookies (set by our trusted service providers).
Cookies on our Website are classified into the following categories:
A. Strictly Necessary Cookies (Essential)
These cookies are mandatory for the operation of our Website and cannot be switched off in our systems. They enable essential functions such as core site navigation, secure checkout processing, account authentication, and accessibility settings. You can set your browser to block or alert you about these cookies, but critical parts of the site will not function as intended.
Retention Period: Session duration up to 12 months.
Consent: Not required under EU/UK law as these are strictly necessary to deliver services explicitly requested by you.
B. Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences (e.g., region, language, or currency selection).
Retention Period: Persistent (up to 12 months).
Consent: Optional (activated only upon explicit consent via our Cookie Banner).
C. Analytics and Performance Cookies
These cookies collect aggregated, anonymized information about how visitors navigate and interact with our Website (e.g., pages visited, traffic sources, bounce rates). This statistical data helps us optimize performance, fix technical errors, and enhance customer experience.
Retention Period: Persistent (up to 24 months).
Consent: Optional (activated only upon explicit consent via our Cookie Banner).
D. Third-Party and Payment Processing Cookies
To process transactions securely, we integrate with established third-party technical infrastructure. Specifically, technical and payment processing cookies on our Website are handled by our payment processor, Stripe.
When you navigate through checkout or initiate payment transactions, Stripe may deploy necessary technical cookies to facilitate transaction processing, detect fraud, verify identity, and protect payment workflows.
Third-Party Provider: Stripe
Retention Period: Determined by provider protocols (typically up to 24 months for fraud prevention measures).
Consent: Essential for checkout security and processing transactions.
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3. Cookie Retention Schedule
We strictly adhere to storage limitation principles. Cookies are retained only for as long as necessary to fulfill their respective functional purposes:
| Cookie Category | Type | Purpose | Retention Period |
|---|---|---|---|
| Essential / Technical | First-Party / Third-Party | Site operations, secure checkout, identity verification | Session up to 12 months |
| Functional | First-Party | Remembering user settings and regional choices | Up to 12 months |
| Analytics | First-Party / Third-Party | Anonymous web performance measurements | Up to 24 months |
| Payment & Fraud Detection | Third-Party (Stripe) | Transaction authorization, security monitoring | Session up to 24 months |
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4. Managing Your Cookie Preferences and Consent
We strictly enforce a consent-first framework for non-essential cookies in compliance with EU and UK laws.
A. The Cookie Consent Banner
When you first visit our Website, a Cookie Banner is presented to you. Non-essential cookies (such as analytics or non-vital functional cookies) will only be deployed onto your device if you explicitly click the “Accept” button on our banner. If you choose to decline, ignore, or close the banner without explicitly accepting, no non-essential cookies will be placed.
B. Modifying Preferences or Revoking Consent
You reserve the right to change or withdraw your consent at any time. You can adjust your preferences by accessing the cookie settings link available in the footer of our Website.
C. Browser Settings
Most modern web browsers allow you to manage cookie preferences directly through their settings menus. You may configure your browser to block all cookies, accept only certain cookies, or delete stored cookies. Please note that disabling essential cookies through your browser settings may affect the usability and core functionality of our Website.
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5. Data Security Measures
We implement robust administrative, organizational, and technical controls to protect the information associated with cookies against unauthorized access, loss, or alteration. While we maintain rigorous security protocols designed to protect user data, no electronic transmission over the internet or automated storage infrastructure can be guaranteed to be entirely immune from risk.
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6. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in legal requirements, technical standard updates, or modifications to our site practices. Any changes will become effective immediately upon publishing the revised Cookie Policy on this page, indicated by the “Last Updated” date above.
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7. Contact Information
If you have any questions, comments, or requests regarding this Cookie Policy or our data management practices, please contact us at:
Brand: rollandtag
Website: www.rollandtag.com
Email: promo@rollandtag.com